The Tealeaf® Solution
Tealeaf provides online customer experience management solutions and is the leader in customer behavior analysis. Tealeaf's CEM solutions include both a customer behavior analysis suite and customer service optimization suite. For organizations that are making customer experience a top priority, these solutions provide unprecedented enterprise-wide visibility into every visitor's unique online interactions for ongoing analysis and web site optimization. Online executive stakeholders from eBusiness and IT to customer service and compliance are leveraging Tealeaf to build a customer experience management competency across the organization.
The following are the business challenges that The Tealeaf Solution addresses:
- Increase Conversion & Revenue
- Improve Site Usability
- Optimize Mobile Channels
- Resolve Application Problems
- Reduce Call Handle Time
- Accelerate First-call Resolution
- Manage Customer Disputes
- Drive Adoption of Self Service
- Support the Multi-channel Experience
- Recognize Customer Struggle
Tealeaf + Numeric Analytics = A Strategic Customer Experience Partnership
Numeric Analytics has been a leading partner for the implementation of The Tealeaf Solution. Through its strategic partnership with Tealeaf, Numeric helps companies improve the business they do online. Numeric's implementation of the Tealeaf Customer Experience Management solutions bring significant benefits to organizations of all sizes and across multiple industries.
To learn more about how Numeric Analytics can help you leverage the power of The Tealeaf Solution, contact us today!